Terms & Conditions

Terms & Conditions

Effective Date: 03/08/2026

Welcome to Crizzle Digital (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“Client”, “you”, or “your”) and the Company, governing your access to and use of our website, www.crizzledigital.com, as well as all digital marketing services, products, and solutions provided by the Company.

By accessing our website, engaging our services, or entering into any agreement with the Company, you acknowledge that you have read, understood, and agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must refrain from using our website and services.

1. Services

Crizzle Digital provides digital marketing services including but not limited to:

• Search Engine Optimization (SEO)
• Website Design & Development
• Social Media Marketing
• Google Business Profile Optimization
• Lead Generation Services

All services are delivered based on agreed scope, timelines, and pricing discussed with the client.

2. Client Responsibilities

Clients agree to:

• Provide accurate and complete information
• Share required access (website, hosting, social media accounts, etc.
• Respond in a timely manner for approvals and feedback

Delays from the client side may affect delivery timelines.

3. Payment Terms

• Payments must be made in advance or as per agreed terms (monthly/one-time).
• All fees are non-refundable unless explicitly agreed in writing.
• Late payments may result in service suspension or termination.

4. No Guarantee of Results

Crizzle Digital does not guarantee specific results, including but not limited to:

• Search engine rankings
• Website traffic
• Lead generation outcomes

Marketing results depend on multiple external factors beyond our control.

5. Intellectual Property

• All content, designs, and materials created by Crizzle Digital remain our property until full payment is received.
• Upon full payment, ownership of final deliverables may be transferred to the client unless otherwise agreed.

6. Confidentiality

We respect client confidentiality and will not share sensitive business information with third parties without consent, except where required by law.

7. Limitation of Liability

Crizzle Digital shall not be held liable for:

• Any indirect, incidental, or consequential damages
• Loss of revenue, profits, or business opportunities
• Issues arising from third-party platforms (Google, Facebook, hosting providers, etc.

Our total liability is limited to the amount paid for our services.

8. Third-Party Services

We may use third-party tools and platforms (e.g., Google, Meta, hosting services). We are not responsible for:

• Changes in their policies or algorithms
• Service interruptions or account suspensions

9. Termination

We reserve the right to terminate or suspend services if:

• Terms are violated
• Payments are not made
• Misuse or unethical practices are identified

Clients may also terminate services with prior notice as agreed.

10. Refund Policy

All payments made to the Company are non-refundable once work on the project has commenced, including but not limited to planning, research, design, development, or any form of service delivery.

By engaging the Company’s services, the Client acknowledges and agrees that initiating the project constitutes acceptance of this no-refund policy.

No refunds, partial or full, shall be issued under any circumstances after the commencement of work, including but not limited to change of mind, lack of communication, project delays not caused by the Company, or dissatisfaction with subjective elements of the work.

Any exception to this policy shall be made solely at the Company’s discretion and must be expressly agreed upon in a written document signed by an authorized representative of the Company.

This clause shall be governed and enforced in accordance with applicable laws, and the Client agrees that this Refund Policy is fair, reasonable, and binding.

11. Revisions & Changes

The Company shall provide a limited number of reasonable revisions strictly in accordance with the scope of work agreed upon in writing prior to the commencement of the project.

“Reasonable revisions” shall be interpreted at the sole discretion of the Company and shall not include any changes that alter the original scope, objectives, functionality, or deliverables of the project.

Any requests for additional work, modifications, or enhancements that fall outside the agreed scope shall be treated as a separate service and may incur additional charges. Such work will not commence until the Client has provided written approval of the revised scope, timeline, and applicable fees.

The Company reserves the right to determine whether a requested change constitutes a revision within scope or additional work outside scope, and its determination shall be final and binding.

Failure by the Client to provide timely and clear revision instructions may result in project delays, for which the Company shall not be held liable.

12. Website Usage

Users agree not to:

• Use the website for unlawful purposes
• Attempt to hack or disrupt the website
• Copy or misuse content without permission

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Kolkata, West Bengal.

14. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

15. Contact Information

Business Name: Crizzle Digital
Website: www.crizzledigital.com
Email: info@crizzledigital.com
Location: Kolkata, India

By using our website and services, you agree to these Terms & Conditions.